About Us
Our vision and commitment to accelerating supply
chain transformation in the digital era.
The Institute focuses on key management areas of the digital supply chain:
Demand
Real-Time Continuous Engagement with Customers
People
Manage Change and Build the Skills For Success
Technology
Leverage Data, Analytics, AI and New Ways of Collaborating
Risk
Identify and Manage Potential Disruptions
DSCI’s “Constellation of Value Framework” Supply Chain Management Framework
Modern supply chains have transitioned from a linear model, i.e., simple manufacturing to end-user structure, to a multidimensional model comprising numerous supply chain nodes, including customers, shipping & logistics, suppliers, business intelligence providers, and other vendors. DSCI has established the Constellation of Value (CoV), framework to empower businesses to optimize this transition of enterprise supply chains.
CoVs are intentional coalitions created to solve a specific need or leverage an opportunity. They provide a secure collaboration framework across the transformation landscape where there is need to share information securely, increase resilience, and leverage skills.
Contact DSCI to learn how to build a COV for your supply chain.
DSCI’s Annual Research on Evolving Customer Expectations
Since 2021, the Digital Supply Chain Institute (DSCI) has conducted an annual global survey to track how customer expectations are evolving—and what those changes mean for businesses and supply chains. Each year, our New Customer Expectation research captures shifts in consumer behavior, preferences, and values, from demands for faster delivery and personalization to rising expectations around sustainability, transparency, and ethical sourcing.
The 2025 edition of this research will conclude in Fall 2025, with results published shortly thereafter. This year’s study is especially critical as global shifts in tariffs, geopolitical tensions, and trade realignments are dramatically reshaping how supply chains operate—and what customers expect in return. These disruptions are likely to have a lasting impact on purchasing behavior, trust, and loyalty.
With insights from thousands of respondents worldwide, DSCI delivers data-driven analysis that empowers leaders to anticipate market demands and build future-ready supply chains. Stay tuned for our 2025 results to understand how to meet the expectations of tomorrow’s customer.
The 2025 edition of this research will conclude in Fall 2025, with results published shortly thereafter. This year’s study is especially critical as global shifts in tariffs, geopolitical tensions, and trade realignments are dramatically reshaping how supply chains operate—and what customers expect in return. These disruptions are likely to have a lasting impact on purchasing behavior, trust, and loyalty.
With insights from thousands of respondents worldwide, DSCI delivers data-driven analysis that empowers leaders to anticipate market demands and build future-ready supply chains. Stay tuned for our 2025 results to understand how to meet the expectations of tomorrow’s customer.
Getting Started with AI in the Supply Chain
In collaboration with APQC, DSCI is developing a Getting Started Guide for AI in Supply Chain—a practical, executive-level resource for supply chain leaders exploring how to implement AI effectively. Tailored for directors, VPs, and mid-management teams, this guide will focus on strategic evaluation, early use cases, and implementation considerations, rather than technical details like modeling or coding.
The guide is informed by a series of expert interviews with industry leaders and practitioners who have deployed AI in real-world supply chain settings. The result will be a clear, actionable framework to support both informed decision-making and internal education efforts.
Applying Gen AI to Scale Supply Chain Due Diligence
Amid rising regulatory demands and customer expectations for ethical and sustainable sourcing, DSCI is piloting an innovative approach to scale supply chain due diligence using Gen AI.
Traditionally, companies assess risk across all suppliers, then conduct deep dives on a few. DSCI, in partnership with organizations including its sister institute IAEAI, is pioneering a shift from this funnel model to a more scalable hourglass model by:
This initiative helps companies improve compliance, minimize social/environmental risks, and future-proof supply chain governance.
In collaboration with APQC, DSCI is developing a Getting Started Guide for AI in Supply Chain—a practical, executive-level resource for supply chain leaders exploring how to implement AI effectively. Tailored for directors, VPs, and mid-management teams, this guide will focus on strategic evaluation, early use cases, and implementation considerations, rather than technical details like modeling or coding.
The guide is informed by a series of expert interviews with industry leaders and practitioners who have deployed AI in real-world supply chain settings. The result will be a clear, actionable framework to support both informed decision-making and internal education efforts.
Applying Gen AI to Scale Supply Chain Due Diligence
Amid rising regulatory demands and customer expectations for ethical and sustainable sourcing, DSCI is piloting an innovative approach to scale supply chain due diligence using Gen AI.
Traditionally, companies assess risk across all suppliers, then conduct deep dives on a few. DSCI, in partnership with organizations including its sister institute IAEAI, is pioneering a shift from this funnel model to a more scalable hourglass model by:
- Assessing residual risk for key suppliers
- Using Gen AI to extrapolate risk across the full supplier base
- Delivering deeper insights and broader coverage with fewer resources
This initiative helps companies improve compliance, minimize social/environmental risks, and future-proof supply chain governance.
Our History
Evolution of the Digital Supply Chain Institute
Your partner for innovation and transformation
We conduct original research to develop practical, innovative solutions that accelerate digital transformation and unlock the full potential of demand, people, technology, and data.
DSCI began as an initiative at the Center for Global Enterprise (CGE) to research and author a white paper on best practices for global enterprises looking to build and transition to a digital supply chain. DSCI brought together 23 global companies to address the most pressing challenges in this space. Their insights shaped DSCI’s first white paper, Digital Supply Chains: A Frontside Flip, which attracted international media attention and ultimately led to the formal establishment of the Institute.
Our Journey
2016
- Center for Global Enterprise launches Digital Supply Chain initiative
- Groundbreaking Frontside Flip framework released moving supply chains closer to customers
2017
- DSCI formally launched with Executive Leadership Forums (ELF) in Hong Kong, Baltimore and Zurich
- First APQC collaboration on supply chain transformation case studies
2018
- Member expansion ELFs in Santiago and Walldorf
- Algorithm Council, Change Leadership and Data Trading initiatives
2019
- ELFs in Santiago, Belgrade and Dallas
- Executive Education Program and Blockchain – General Data Protection Regulation (GDPR) white paper
2020
- Member-led model introduced with member Co-Chairs appointed
- Member COVID Collaboratories, Covid Impact and Resiliency research
2021
- In-person ELFs replaced by virtual member meetings due to COVID
- New Customer Expectations white paper and TrailblazeHERs launched
2022
- ELFs in Edinburgh and Palo Alto
- Frontside Flip Update Member Workshops and Harvard Business School (HBS) collaboration
2023
- ELF in Dubai
- Project Imperative research and Constellation of Value project
2024
- ELF in Panama City
- Open eBL initiative, ESG research with APQC
2025
- CEO Exchange in New York City
Fostering
Innovation in Global Business
About the Center For Global Enterprise
The Center for Global Enterprise (CGE) is a nonprofit, nonpartisan research institution devoted to the study of global management best practices, the contemporary corporation, economic integration, and their impact on society. The Institute benefits from CGE’s experience and dedication to research and development of management best practices not only for large corporations but for all interested parties. CGE is led by Christopher G. Caine.