New Customers Expectations Survey Report
The Digital Supply Chain Institute is proud to release pioneering research that provides an execution framework for transforming supply chains to meet the needs and demands of New Customers.
In 2016, DSCI urged supply chain leaders to flip from focusing on the back end of the business to the front side—the customer side. We call this a “Frontside Flip (FSF),” a customer-centric model that integrates supply and demand by breaking down the silos between the supply chain, marketing, product development, and data/IT functions to accelerate the transformation to a digital supply chain.
Grey Market Labs Joins DSCI to Help Organizations Build Secure Digital Supply Chains
New York — The Digital Supply Chain Institute (DSCI) is pleased…
DSCI Insights Into Action: Conversation with Under Armour’s Craig Jones on Data Trading
DSCInsights Into Action is a new interview series with business…
DSCI Membership Helps Dragon Maritime Assess Digital Supply Chain Talent Needs
The Digital Supply Chain Institute (DSCI) is working with new member Dragon Maritime Group to design a workforce development program for the shipping and logistics company as it transitions to a digital supply chain model.
DP World: A New Member of the Digital Supply Chain Institute
DP World, a global logistics provider, has joined the Digital Supply Chain Institute (DSCI) to work with its members on new solutions to overcome supply chain challenges. The DSCI community aims to help members interact with each other, uncover pressing supply chain issues and pioneer industry-transforming solutions.
Bloomberg WSW: CGE Chairman Discusses “The Government’s Role in Tech”
Sam Palmisano, Former IBM CEO & Chairman of the Center for Global Enterprise, explains why the government doesn't always understand how to lead in tech and stresses why it's important to get bureaucracy out of the way.
TubeIQ Joins the Digital Supply Chain Institute
New York, Aug. 16, 2022 — The Digital Supply Chain Institute…
Cyber Threat Grows With Rise of Digital Supply Chains
The rise of the digital supply chain has brought countless new opportunities and efficiencies for companies, helping them evolve to meet the modern customers’ demanding expectations for speed and service. However, the digital supply chain also has brought with it fresh and uniquely dangerous security risks for companies to monitor and manage.
Land the Frontside Flip to Create a “Customer-Present” Supply Chain
New York, April 4, 2022
The Digital Supply Chain Institute,…
Order-to-Cash: Managing for Success in Disruptive Times
Few business processes have as significant an impact on an organization and its customers as order-to-cash (O2C). It is the primary portal into how customers view their experience, and it influences a broad range of internal functions. Improvements to O2C processes can improve the customer experience and the organization’s operations.
Executive Summary: Managing Order-to-Cash for Success in Disruptive Times
Digital Supply Chain Institute and American Productivity & Quality Center (APQC) examined how 177 organizations manage and improve their end-to-end order-to-cash (O2C) processes during turbulent times. O2C has a broad impact within any organization. It is the primary touchpoint for customers and influences a range of internal functions. As such, improvements to O2C can lead to improvements in the customer experience and the organization’s operations. This article summarizes the in-depth Order-To-Cash: Managing for Success in Disruptive Times Report.
DSCI Explores Order-To-Cash Transformation with APQC
The most successful enterprises will emerge from the pandemic with nimbler, digitally transformed supply chains, and a heightened focus on meeting the requirements of the “New Customer” -- lightning-fast delivery, tailored products, and a superb customer experience. But meeting the expectations of the New Customer will require an enterprise to excel in supply chain performance and at order fulfillment to ensure their operating and financial models support each other.
Now Accepting Applications for Alpha Team Virtual Internship
The Digital Supply Chain Institute (DSCI), in partnership with the Center for Global Enterprise (CGE), is excited to announce that we are accepting applications for a new Alpha Team virtual internship.
Transworld Group Joins the Digital Supply Chain Institute
New York, August 12, 2021 — The Digital Supply Chain Institute…
B2B Customer Expectations Survey Report 2020
This year as part of our ongoing focus on demand and its centrality to supply chain transformation, the Digital Supply Chain Institute (DSCI) conducted a major global survey of business customers and individual consumers and what they expect, need, and want from a supply chain. Both individual consumers and business customers want something different than they wanted even 12 months ago. We call this market dynamic the "New Customer."
B2C Consumer Expectations Survey Report 2020
This year as part of our ongoing focus on demand and its centrality to supply chain transformation, the Digital Supply Chain Institute (DSCI) conducted a major global survey of customers and what they expect from a supply chain. Both individual consumers and business customers want something different than they wanted even 12 months ago. We call this market dynamic the "New Customer."
Supply Chain Resiliency Executive Survey Insights
The Digital Supply Chain Institute (DSCI) and Bain & Company recently conducted an executive survey on supply chain resiliency that cut across industries and geography. What we discovered was far more than we expected.
Automation: A Game of Enabling Humans to Achieve Super-Human Results
Automation, innovation, and technology are critical terms that have become nearly trite in recent years. Automation within the supply chain should be perceived by employees as something that is immersive and not a replacement for their jobs. It’s up to leaders to impress upon their teams how employees are part of the process, working in tandem with automation to improve the process, create cost-saving opportunities and develop a seamless supply chain that is far superior to what currently exists. Automation is a game of enabling humans to achieve super-human results.
How to Manage Supply Chains During the Coronavirus Crisis
Before the coronavirus burst onto the world stage and began changing everyday life for billions of people, businesses in every corner of the globe and every industry were transforming their supply chains to a more efficient and agile digital model.
Your Blockchain Project is Doomed If You Don’t Ask These Five Questions
Based on his experience working with companies on Blockchain strategies, Digital Supply Chain Institute's (DSCI) Blockchain Lead, Shawn Muma recommends five critical questions every organization should consider when starting a Blockchain project.
Blockchain: the key to unlocking the full potential of ESG initiatives
Here is a helpful post on how Blockchain can unlock the true potential of ESG initiatives by one of our closest partners: Finboot. We have been working with Finboot over the past 3 years envisioning and solving real-world, customer needs with blockchain technologies.
Digital Supply Chain Institute Research 2019 – Annual Survey Report – Part 1
Digital Supply Chain Institute conducts annual surveys of leading issues, identified by global supply chain leaders, impacting supply chains.
USA – China Trade Conflict Impact Survey Results
DSCI has recently completed a major survey of companies from around the world on the impact of the USA-China trade conflict and the immediate measures that should be taken by supply chain professionals.
New Ground-Breaking Research on Blockchain and EU Privacy Law Compliance
London/New York, 4 March 2019. The Center for Global Enterprise…
DSCI Applied Research Survey Report 2018
This report is based on survey research of top supply chain executives across the world. The Digital Supply Chain Institute is working on four topics that are of high interest to our Digital Supply Chain members and Community; Algorithm Council, Accelerated Change, Revenue Growth and Blockchain. We are doing fact-finding and on-site pilots in each area.
Ten Ways AI-Powered Algorithms Will Transform Your Supply Chain
At the Digital Supply Chain Institute (DSCI) we’ve been working with senior executives from 72 companies around the world to develop the tools and insights to accelerate the transformation from a traditional supply chain toward a more powerful Digital Supply Chain.
NextGen Supply Chain: Algorithm Council To Help Make Certain AI Pays Off
Companies work hard to understand, predict and manage customer demand. They know the data they have, and collect from an array of sources, is valuable. They understand that the Internet of Things (IoT) is in full swing with everything from electric toothbrushes to automobiles to credit cards contributing data to it. They are aware of the tremendous power of social media and its profound influence on society and business.
Digital Supply Chains of the Future Will Focus on the Customer
Irving Wladawsky-Berger, CGE Fellow, describes how companies are looking beyond efficiency as the point of the Digital Supply Chain in his Wall Street Journal, CIO Journal article.
Gary Herwitz – On CoMetrics’ Distinguished Supply Chain Software Solution
With the rapid advent of new technologies with far-reaching middle-market implications such as autonomous fleets, 3D printing, e-brokerage and Internet of Things platforms, it is now more important than ever for business logistics to be carefully and competitively orchestrated.
How To Win With The Right People In Your Digital Supply Chain
A digital supply chain (DSC) focused on customers can have a tremendous impact on an organization’s financial performance, helping to cut costs and boost revenue, according to a report last year from The Center for Global Enterprise (CGE).
Global Executives Weigh-In on Digital Supply Chain
Substantial investments in supply chain resilience have enabled companies to vastly improve their capacity for bouncing back after a disruption. But the digitization of supply chains is introducing new demands on company operations that require a different approach to building supply chain resilience.
Roadmap for Navigating the ‘Frontside Flip’ of Tomorrow’s Digital Supply Chain
The adoption of and improvements to digital supply chains can reduce procurement costs for all purchases of goods and services by 20 percent, reduce supply chain process costs by 50 percent and increase revenue by 10 percent, according to a new report recently researched and produced by The Center for Global Enterprise (CGE).
Supply Chain Futurists Predict The Impact Of Digital Transformation
Digitization isn’t merely a buzzword. The digital transformation of your business can have a serious impact on your organization – particularly as it applies to your supply chain operations.
Bloomberg West TV LIVE interview with Sam Palmisano and George Bailey (DSCi project leader)
The CGE discusses latest research initiative, Digital Supply Chains, with Scarlet Fu from Bloomberg West TV. Research suggests improved digital supply chains increase revenue, decrease costs, and present career opportunities to the c-suite. Watch the interview here.
The Center for Global Enterprise releases new research suggesting revenue growth at the hand of improved digital supply chains
The Digital Supply Chain initiative (DSCi), a new line of research…
New Customers Expectations Survey Report
The Digital Supply Chain Institute is proud to release pioneering research that provides an execution framework for transforming supply chains to meet the needs and demands of New Customers.
In 2016, DSCI urged supply chain leaders to flip from focusing on the back end of the business to the front side—the customer side. We call this a “Frontside Flip (FSF),” a customer-centric model that integrates supply and demand by breaking down the silos between the supply chain, marketing, product development, and data/IT functions to accelerate the transformation to a digital supply chain.
Grey Market Labs Joins DSCI to Help Organizations Build Secure Digital Supply Chains
New York — The Digital Supply Chain Institute (DSCI) is pleased…
DSCI Insights Into Action: Conversation with Under Armour’s Craig Jones on Data Trading
DSCInsights Into Action is a new interview series with business…
DSCI Membership Helps Dragon Maritime Assess Digital Supply Chain Talent Needs
The Digital Supply Chain Institute (DSCI) is working with new member Dragon Maritime Group to design a workforce development program for the shipping and logistics company as it transitions to a digital supply chain model.
Bloomberg WSW: CGE Chairman Discusses “The Government’s Role in Tech”
Sam Palmisano, Former IBM CEO & Chairman of the Center for Global Enterprise, explains why the government doesn't always understand how to lead in tech and stresses why it's important to get bureaucracy out of the way.
Cyber Threat Grows With Rise of Digital Supply Chains
The rise of the digital supply chain has brought countless new opportunities and efficiencies for companies, helping them evolve to meet the modern customers’ demanding expectations for speed and service. However, the digital supply chain also has brought with it fresh and uniquely dangerous security risks for companies to monitor and manage.
Order-to-Cash: Managing for Success in Disruptive Times
Few business processes have as significant an impact on an organization and its customers as order-to-cash (O2C). It is the primary portal into how customers view their experience, and it influences a broad range of internal functions. Improvements to O2C processes can improve the customer experience and the organization’s operations.
Executive Summary: Managing Order-to-Cash for Success in Disruptive Times
Digital Supply Chain Institute and American Productivity & Quality Center (APQC) examined how 177 organizations manage and improve their end-to-end order-to-cash (O2C) processes during turbulent times. O2C has a broad impact within any organization. It is the primary touchpoint for customers and influences a range of internal functions. As such, improvements to O2C can lead to improvements in the customer experience and the organization’s operations. This article summarizes the in-depth Order-To-Cash: Managing for Success in Disruptive Times Report.
DSCI Explores Order-To-Cash Transformation with APQC
The most successful enterprises will emerge from the pandemic with nimbler, digitally transformed supply chains, and a heightened focus on meeting the requirements of the “New Customer” -- lightning-fast delivery, tailored products, and a superb customer experience. But meeting the expectations of the New Customer will require an enterprise to excel in supply chain performance and at order fulfillment to ensure their operating and financial models support each other.
Now Accepting Applications for Alpha Team Virtual Internship
The Digital Supply Chain Institute (DSCI), in partnership with the Center for Global Enterprise (CGE), is excited to announce that we are accepting applications for a new Alpha Team virtual internship.
B2B Customer Expectations Survey Report 2020
This year as part of our ongoing focus on demand and its centrality to supply chain transformation, the Digital Supply Chain Institute (DSCI) conducted a major global survey of business customers and individual consumers and what they expect, need, and want from a supply chain. Both individual consumers and business customers want something different than they wanted even 12 months ago. We call this market dynamic the "New Customer."
B2C Consumer Expectations Survey Report 2020
This year as part of our ongoing focus on demand and its centrality to supply chain transformation, the Digital Supply Chain Institute (DSCI) conducted a major global survey of customers and what they expect from a supply chain. Both individual consumers and business customers want something different than they wanted even 12 months ago. We call this market dynamic the "New Customer."
Supply Chain Resiliency Executive Survey Insights
The Digital Supply Chain Institute (DSCI) and Bain & Company recently conducted an executive survey on supply chain resiliency that cut across industries and geography. What we discovered was far more than we expected.
Automation: A Game of Enabling Humans to Achieve Super-Human Results
Automation, innovation, and technology are critical terms that have become nearly trite in recent years. Automation within the supply chain should be perceived by employees as something that is immersive and not a replacement for their jobs. It’s up to leaders to impress upon their teams how employees are part of the process, working in tandem with automation to improve the process, create cost-saving opportunities and develop a seamless supply chain that is far superior to what currently exists. Automation is a game of enabling humans to achieve super-human results.
How to Manage Supply Chains During the Coronavirus Crisis
Before the coronavirus burst onto the world stage and began changing everyday life for billions of people, businesses in every corner of the globe and every industry were transforming their supply chains to a more efficient and agile digital model.
Your Blockchain Project is Doomed If You Don’t Ask These Five Questions
Based on his experience working with companies on Blockchain strategies, Digital Supply Chain Institute's (DSCI) Blockchain Lead, Shawn Muma recommends five critical questions every organization should consider when starting a Blockchain project.
Blockchain: the key to unlocking the full potential of ESG initiatives
Here is a helpful post on how Blockchain can unlock the true potential of ESG initiatives by one of our closest partners: Finboot. We have been working with Finboot over the past 3 years envisioning and solving real-world, customer needs with blockchain technologies.
Digital Supply Chain Institute Research 2019 – Annual Survey Report – Part 1
Digital Supply Chain Institute conducts annual surveys of leading issues, identified by global supply chain leaders, impacting supply chains.
USA – China Trade Conflict Impact Survey Results
DSCI has recently completed a major survey of companies from around the world on the impact of the USA-China trade conflict and the immediate measures that should be taken by supply chain professionals.
DSCI Applied Research Survey Report 2018
This report is based on survey research of top supply chain executives across the world. The Digital Supply Chain Institute is working on four topics that are of high interest to our Digital Supply Chain members and Community; Algorithm Council, Accelerated Change, Revenue Growth and Blockchain. We are doing fact-finding and on-site pilots in each area.
Ten Ways AI-Powered Algorithms Will Transform Your Supply Chain
At the Digital Supply Chain Institute (DSCI) we’ve been working with senior executives from 72 companies around the world to develop the tools and insights to accelerate the transformation from a traditional supply chain toward a more powerful Digital Supply Chain.
NextGen Supply Chain: Algorithm Council To Help Make Certain AI Pays Off
Companies work hard to understand, predict and manage customer demand. They know the data they have, and collect from an array of sources, is valuable. They understand that the Internet of Things (IoT) is in full swing with everything from electric toothbrushes to automobiles to credit cards contributing data to it. They are aware of the tremendous power of social media and its profound influence on society and business.
Digital Supply Chains of the Future Will Focus on the Customer
Irving Wladawsky-Berger, CGE Fellow, describes how companies are looking beyond efficiency as the point of the Digital Supply Chain in his Wall Street Journal, CIO Journal article.
Gary Herwitz – On CoMetrics’ Distinguished Supply Chain Software Solution
With the rapid advent of new technologies with far-reaching middle-market implications such as autonomous fleets, 3D printing, e-brokerage and Internet of Things platforms, it is now more important than ever for business logistics to be carefully and competitively orchestrated.
How To Win With The Right People In Your Digital Supply Chain
A digital supply chain (DSC) focused on customers can have a tremendous impact on an organization’s financial performance, helping to cut costs and boost revenue, according to a report last year from The Center for Global Enterprise (CGE).
Global Executives Weigh-In on Digital Supply Chain
Substantial investments in supply chain resilience have enabled companies to vastly improve their capacity for bouncing back after a disruption. But the digitization of supply chains is introducing new demands on company operations that require a different approach to building supply chain resilience.
Roadmap for Navigating the ‘Frontside Flip’ of Tomorrow’s Digital Supply Chain
The adoption of and improvements to digital supply chains can reduce procurement costs for all purchases of goods and services by 20 percent, reduce supply chain process costs by 50 percent and increase revenue by 10 percent, according to a new report recently researched and produced by The Center for Global Enterprise (CGE).
Supply Chain Futurists Predict The Impact Of Digital Transformation
Digitization isn’t merely a buzzword. The digital transformation of your business can have a serious impact on your organization – particularly as it applies to your supply chain operations.
Bloomberg West TV LIVE interview with Sam Palmisano and George Bailey (DSCi project leader)
The CGE discusses latest research initiative, Digital Supply Chains, with Scarlet Fu from Bloomberg West TV. Research suggests improved digital supply chains increase revenue, decrease costs, and present career opportunities to the c-suite. Watch the interview here.
DP World: A New Member of the Digital Supply Chain Institute
DP World, a global logistics provider, has joined the Digital Supply Chain Institute (DSCI) to work with its members on new solutions to overcome supply chain challenges. The DSCI community aims to help members interact with each other, uncover pressing supply chain issues and pioneer industry-transforming solutions.
TubeIQ Joins the Digital Supply Chain Institute
New York, Aug. 16, 2022 — The Digital Supply Chain Institute…
Land the Frontside Flip to Create a “Customer-Present” Supply Chain
New York, April 4, 2022
The Digital Supply Chain Institute,…
Transworld Group Joins the Digital Supply Chain Institute
New York, August 12, 2021 — The Digital Supply Chain Institute…
New Ground-Breaking Research on Blockchain and EU Privacy Law Compliance
London/New York, 4 March 2019. The Center for Global Enterprise…
The Center for Global Enterprise releases new research suggesting revenue growth at the hand of improved digital supply chains
The Digital Supply Chain initiative (DSCi), a new line of research…